CPD23 - Thing 5 - Reflective Practice

Some initial comments about reflective practice

I've been doing a lot of reading lately about how dog psychology - how man's best friend communicates and behaves (see Alexandra Horowitz's book "Inside of a Dog" - http://insideofadog.com/).

This has got me thinking about reflective practice.

Dogs (and other animals) famously live in the 'now'. (although cognitive science research has indicated that animals like dolphins and monkeys share a human's ability to think and reflect - see: Study: Some animals can think about thinking).

What makes us unique as humans is our inclinition as a species to reflect.

Reflective practice is defined as "the capacity to reflect on action so as to engage in a process of continuous learning" and this is "one of the defining charatertistics of professional practice" according to Donald Schon who coined the term in "The Reflective Practioner, How Professionals Think in Action"

Taking time to reflect

I try to reflect on what I do, through preparing thoroughly for annual appraisals and reviewing my professional activity to writing articles in the professional press (see article published in the Spring 2011 NGLIS journal). I wouldn't however say this comes naturally and often it seems easier to go ahead and do things. Often time and other activities will be an excuse not to sit and reflect (I was going say 'sit back' but that implies that reflection is not active which is not true). I work in an operational delivery area and the day always seems to come first (and I am not always good at managing my time!).

There seems to be a need for balance in this area (and possibly more reflection).

In my opinion, reflection on professional and work activities is about gaining confidence in listening to ourselves and others and valuing our own and others opinions and knowing which direction or elements of ourselves we need to develop more. We also need to be careful about what we see on reflection and be honest about areas where we fall short. Personally I like the simplicity of Borton's model - What? So What? Now What?


Reflection on the CPD 23 Things Programme so far

Specifically in terms of the CPD 23 Things for Professional Development programme, we've so far covered the following:

• Thing 1 - Start blogging
• Thing 2 - Explore other blogs
• Thing 3 - Consider your personal brand
• Thing 4 - Current Awareness

Looking back at what we've covered so far, deciding to participate in the programme (Thing 1) has been a great opportunity to re-look at blogging and gain a greater appreciation of how it might be useful from a work point of view, so this has been a positive activity. But more than this it has been an opportunity to reconsider my continuing professional development more generally and question which direction I want my career to go in.

Thing 2 was a step out of my comfort zone to explore other blogs. I still have work to do in adding meaningful comments and choosing which blogs to actively follow. Thing 3 about personal branding was thought provoking. As a result of this task I've updated the image of my blog to give it a sleeker look, I've added a CILIP Blogger tag and included a link to my Twitter account. These steps are just a start as branding is an ongoing process. Finally, Thing 4 was all about looking at the merits of Twitter, RSS feeds and Pushnote. It was good to step back and briefly consider these tools and why in the case of Twitter and RSS they are achieving wide acceptance. To be honest I have yet to explore Pushnote. This makes me ponder how I should be keeping on top of current trends and is an area I should try to get better at.

A final thought

Going back to animals and reflection, an Aesop's Fable  omes to mind called "The Dog and its Reflection". This is a story about a dog, who while carrying a bone, sees his reflection in water. The story's moral according to Jean De La Fontaine is not to be taken in by appearances. Building on this viewpoint, if we are not to be taken in, then we need to learn from such experiences and think about our actions and activities.

CPD23 - Thing 4 - Current Awareness: Twitter, RSS Feeds and Pushnote

I am writing this on the day that it has been announced that the 'News of the World' newspaper is closing after 168 years - stunning the media and political world and in the face of over whelming pressure in the week of the hacking scandal.

In many ways, the demise of the News of the World is in no small part due to campaigners on Twitter such as @the_z_factor, @profanityswan, @thegreatgonzo and @eroticpuffin. Rory Cellan-Jones, the BBC Technology Correspondent, highlights these bloggers and the vast spread of their messages in his blog post Social Media vs the News of the World.

Twitter

Today's news is a great and topical example, following on from other recent news stories including the saga of injunctions and the Arab Spring that have been fuelled by use of social media sites such as Twitter.

It is hard to believe but true that it is only 5 years since Twitter was first set up. But it is now very much part of our society - especially in media, cultural and information led industries.

Yes it's true that Twitter is fueled by celebrity tittle tattle and that the concept of the Twitter name is derived in part from the Oxford English dictionary: "a short inconsequential burst of information, chirps from birds." (See more on the history of Twitter's first 5 years at Twitter celebrates its fifth birthday) but it is also more than this. Twitter has gained popularity worldwide and is estimated to have 225 million users, generating 65 million tweets a day and handling over 800,000 search queries per day. (30 Terrific Twitter Facts and Figures - Jeff Bullas),

Twitter is evolved into its own world or 'eco-system' being used by:

Journalists and the public to monitor politicians and celebrities

Companies and Government Organisation to promote news

Marketers to create branding buzz

Bloggers to promote their blogs

Personally I've warmed to using Twitter and use it in a work capacity as an extension of my organisations' email notification service - Notices to Exporters (see @eco_notices. Using Twitter has the potential for increased reach to individuals, consultants and companies that might not be aware of our 'traditional' notifications medium of email. For instance one recent Tweet about export licence amendments has been retweated to over 600 other people - which is great for informing. Via my work account, I am subscribed to a range of official organisations such as the United Nations, World Trade Organisation, Foreign and Commonwealth Organisation who are all finding new ways to make use of social media to communicate messages.

I also have a separate personal account @ozzywon, which I use to keep updated and connect with areas of personal and professional interest. My personal network includes library groups such as UKEIG, CILIP, Government Libraries Group, other information professionals and personal bloggers and organisations of personal interest. Up until now, I've tended to flow more tweets rather than posting myself.

The downside of tweeting is that unless you have endless time it is almost impossible to keep on top of all tweeting trends.

Did you know that would take 31 years to read all the 'tweets' posted on Twitter? Did you also know that in 2011 there are over 200 million tweets per day (compared to 65 million per day in 2010 and two million in 2009). (See: Twitter users post 200 million tweets per day).

This is where aggregating sites like Huddle come into play and also where RSS feeds are also helpful.

RSS Feeds

I also use RSS feeds, but like my use of Twitter and other social media sites, I do feel at risk of information overload and feel at a disadvantage because I don't have access to a multimedia phone with apps. Like other CPD23 participants (eg Librarytwopointzero) have commented already, you aren't really able to use these social media sites to their full advantage if you only dip in and out on an occasional basis.

I currently only subscribe to a handful of RSS feeds but will now add the RSS feed of all CPD23 Thing participants. I use a number of ways to access RSS feeds, both via individual browser based feed readers and also via Google Reader. One exercise that I will do as a result of Thing 4 is to rationalise the reader service I ultimately use on a permanent basis.

The great thing about RSS feeds (and Twitter and social media tools) is that they can be issued and incorporated into other websites and on social media phones via great little applications called 'widgets' thus saving time and effort. I've currently been exploring setting up a widget to enable notifications to be quickly uploaded between our websites.
Pushnote

To be honest, I was not aware of this tool. Given my experiences of commenting on previous blogs in previous CPD23 Weeks 1 to 3, I can see the advanage of this type of tool which allows you to rate and comment on any website. However, given that it is only available on Firefox, Chrome or Safari browsers means that I won't be using it in a hurry as I tend to use the browser on the dark side....

Final thoughts on current awareness tools

Looking into online current awareness tools has made me realise how much the landscape of awareness provision has changed (eg witness the demise of corporate and government library provision). Twitter and RSS feeds are so easy to use that they are now a 'must have' rather than a 'nice to have' for the broad mass of individuals across all organisations and as a result there might seem to be less need for information units delivering targeted current awareness activities.

I'd be interested to know what alternatives there are to the ubiqutous RSS feeds and Twitter and whether other alternatives do realistically still exist - such as Listservs and News Groups, Message Boards and Forums - in specialised areas of expertise. And where do information professionals fit into the need to manage new forms of current awareness provision.

For what its worth, based on my experience of working with non-information professionals, I think that there is still a need for information professionals to offer these types of services, given that there is a lack of awareness of even tools such as Twitter and RSS amongst colleagues doing their day jobs.